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What updating format invalid error record key big

Error Codes & Messages

Error Code: 1

Problem: Either the user and/or API keys are incorrect, or the API key has expired.

Solution: Check the user and API keys in the request. If the user key was entered accurately, then submit a request for a new API key.

Error Code: 2

Problem: The requested operation was not recognized by the API.

Solution: Verify that the requested operation is valid for the target object type. If that operation is allowed, then check for misspellings and other typos.

Error Code: 3

Problem: Pardot could not find a match for the provided prospect ID.

Solution: Verify that the prospect ID is accurate.

Error Code: 4

Problem: Pardot could not find a prospect with the provided email address (for read/update/delete), or the prospect email address is too long (> 255 characters) or has invalid syntax (does not match ) (for create/upsert).

Solution: If running create/upsert, verify the email address is valid. If running read/update/delete, verify the a prospect with this email address exists in your Pardot account.

Error Code: 5

Problem: Pardot did not recognize any of the provided search parameters.

Solution: Check parameter spellings. Also, ensure that the specified search parameter is supported by the API. See Supported Search Criteria in Querying Prospects for more details.

Error Code: 6

Problem: The value of the search parameter was not recognized.

Solution: Check for misspellings in the value. Also, verify that the provided value is supported by the API. See Supported Search Criteria in Prospects for supported values.

Error Code: 7

Problem: Pardot could not decipher a specified timestamp.

Solution: Verify that the timestamp adheres to GNU standards for date and time input. See GNU Date Input Format & Syntax for more information. Also, ensure all characters in the timestamp are URL safe. See Supported Search Criteria in Prospects for supported values.

Error Code: 8

Problem: The provided start timestamp is later than the end timestamp.

Solution: Swap the values of the timestamps.

Error Code: 9

Problem: The provided email address is already assigned to a prospect within Pardot. This can occur if a request with the same email address is submitted more than once.

Solution: Check the existing prospect record to see if data can be merged through an request.

Error Code: 10

Problem: The provided user ID does not exist in Pardot.

Solution: Verify that the user ID was typed correctly and matches the intended user in Pardot.

Error Code: 11

Problem: The provided user email address could not be found in Pardot.

Solution: Verify that the provided email address belongs to a registered Pardot user and that it was typed correctly.

Error Code: 12

Problem: The provided group ID does not exist in Pardot.

Solution: Verify that the group ID was typed correctly and matches the intended group in Pardot.

Error Code: 13

Problem: One or more of the required parameters for this type of request are missing.

Solution: Verify that all of the required parameters have been provided. Check that all parameter names were spelled accurately and as specified in Object Field References. Ensure the proper URL punctuation was used, including before parameters and between parameters.

Error Code: 14

Problem: The ID provided for the was not valid, and no email address was provided for a new prospect to be created.

Solution: Verify the provided ID. If creating a new prospect was intended, ensure that an email address was provided.

Error Code: 15

Problem: The provided email address, password, or user key is invalid.

Solution: Check the provided credentials for typos. Also, ensure that the specified user account has at least "Marketing" access privileges.

Error Code: 16

Problem: The provided ID is not valid.

Solution: Ensure that only valid integer values were provided.

Error Code: 17

Problem: The provided ID range is not valid.

Solution: Swap the values of the specified IDs.

Error Code: 18

Problem: The provided value for a profile criteria's matching status was not recognized.

Solution: Ensure that only the values , , or are being used.

Error Code: 19

Problem: The provided value for the is not a supported sorting order.

Solution: Check that the specified sorting values are listed in Using (Object Type): Supported Sorting Options section for the target object.

Error Code: 20

Problem: The provided value for the is not a supported sorting order.

Solution: Ensure that only the values or are being used.

Error Code: 21

Problem: The provided value for could not be interpreted as an integer.

Solution: Check for typos that may prevent the value from being interpreted.

Error Code: 22

Problem: The feature requested by the API call is not implemented in this version of the API.

Solution: Update the request to use the necessary API version.

Error Code: 23

Problem: The provided value for is invalid.

Solution: Ensure that the provided value is an integer and is no larger than 200.

Error Code: 24

Problem: The provided visitor ID does not exist in Pardot.

Solution: Verify that the visitor ID was typed correctly and matches the intended visitor in Pardot.

Error Code: 25

Problem: The value specified for could not be interpreted as a boolean.

Solution: Verify that only the values or were specified.

Error Code: 26

Problem: The value specified for could not be interpreted as a boolean.

Solution: Verify that only the values or were specified.

Error Code: 27

Problem: The value specified for could not be interpreted as a boolean.

Solution: Verify that only the values or were specified.

Error Code: 28

Problem: The value specified for could not be interpreted as a boolean.

Solution: Verify that only the values or were specified.

Error Code: 29

Problem: The value specified for could not be interpreted as an integer.

Solution: Check for typos that may prevent the value from being interpreted correctly.

Error Code: 30

Problem: The provided score range is not valid.

Solution: Swap the values of the specified scores.

Error Code: 31

Problem: A conflicting set of query criteria for the prospect's score has been specified.

Solution: Make sure that is not being used in combination with or .

Error Code: 32

Problem: The value specified for is not one of the allowed options.

Solution: Check for typos that may prevent from being interpreted correctly. See Supported Search Criteria in Prospects for supported values. Also, ensure that the specified grades are URL-encoded.

Error Code: 33

Problem: The provided grade range is not valid.

Solution: Swap the values of the specified grades.

Error Code: 34

Problem: A conflicting set of query criteria for the grade has been specified.

Solution: Make sure that is not being used in combination with or .

Error Code: 35

Problem: Pardot could not find a match for the provided opportunity ID.

Solution: Verify that the opportunity ID is accurate.

Error Code: 36

Problem: Some of the parameters necessary to complete the specified API request were omitted from the request.

Solution: Ensure that all required parameters have been included. In addition, check from typos in the parameter names. Also check that the request has been properly formatted.

Error Code: 37

Problem: Your Pardot account has a SalesForce connector. When a SalesForce connector is present, opportunities cannot be modified by Pardot.

Solution: (NOT RECOMMENDED) Deleting the SalesForce connector will allow for opportunity modification to be done through the API. However, doing so will disable synchronization with SalesForce. If a SalesForce connector is present, modifications to opportunities must be done within SalesForce.

Error Code: 38

Problem: Pardot could not find a match for the provided campaign ID.

Solution: Verify that the campaign ID is accurate.

Error Code: 39

Problem: Pardot could not find a match for the provided profile ID.

Solution: Verify that the profile ID is accurate.

Error Code: 40

Problem: The value specified for is not valid.

Solution: Ensure that the specified value is a number between 0 and 100 inclusive.

Error Code: 41

Problem: The specified probability range is not valid.

Solution: Ensure that the specified values are numbers between 0 and 100 inclusive. It may also be necessary to swap the values of the specified probabilities.

Error Code: 42

Problem: The value specified for is not valid.

Solution: Ensure that the specified value is a non-negative number.

Error Code: 43

Problem: The specified value range is not valid.

Solution: Ensure that the specified values are non-negative numbers. It may also be necessary to swap the specified values.

Error Code: 44

Problem: The specified and parameters do not correspond to the same prospect.

Solution: Ensure that the specified email address and the ID both correspond to the desired prospect. (Note: Typically, only one of these parameters is required. Consider omitting one of them.)

Error Code: 45

Problem: The specified and parameters do not correspond to the same user.

Solution: Ensure that the specified email address and the ID both correspond to the desired user. (Note: Typically, only one of these parameters is required. Consider omitting one of them.)

Error Code: 46

Problem: The currently authenticated API user has does not have the necessary permissions to perform the requested operation.

Solution: Some API operations are only available to users with Administrative permissions. If the requested operation has such a requirement, re-authenticate as an administrative user and resubmit the request. See the Authentication section for more information.

Error Code: 47

Problem: More than one object was specified as a target for this request. For example, both a group and user may have been specified as targets of a prospect assignment.

Solution: Ensure that only one target is specified when submitting an request.

Error Code: 48

Problem: The provided visit ID does not exist in Pardot.

Solution: Verify that the visit ID was typed correctly and matches the intended visit in Pardot.

Error Code: 50

Problem: Need a valid boolean value, like true.

Solution: Make sure to use lowercase.

Error Code: 51

Problem: Object type is invalid.

Solution: Change the object type to one of the allowed types.

Error Code: 53

Problem: IP is not whitelisted.

Solution: Whitelist IP address to access the API.

Error Code: 54

Problem: Email address is already being used by other prospect.

Solution: Use different email address.

Error Code: 55

Problem: You either did not specify the list ID, or that List ID doesn't exist.

Solution: Specify an ID, or check to make sure using the correct ID.

Error Code: 56

Problem: The value entered doesn't match the field's type of Number.

Solution: Verify that there are no characters in the value.

Error Code: 57

Problem: The value entered doesn't match the field's type of Date, it is an invalid format.

Solution: Verify that the timestamp adheres to GNU standards for date and time input. See GNU Date Input Format & Syntax for more information. Also, ensure all characters in the timestamp are URL safe. See Supported Search Criteria in Prospects for supported values.

Error Code: 58

Problem: The prospect is a member of the list already.

Solution: Update the membership.

Error Code: 59

Problem: Your Pardot account has a CRM connector. When a CRM connector is present, opportunities cannot be modified by Pardot.

Solution: (NOT RECOMMENDED) Deleting the CRM connector will allow for opportunity modification to be done through the API. However, doing so will disable synchronization with your CRM. If a CRM connector is present, modifications to opportunities must be done within your CRM.

Error Code: 60

Problem: Cannot delete with this method.

Solution: Use methods POST or DELETE.

Error Code: 61

Problem: Prospect Account ID was incorrect or doesn't exist.

Solution: Verify that the prospect account ID was typed correctly and matches the intended Propsect Account in Pardot.

Error Code: 62

Problem: Another update is occurring at the same time.

Solution: Wait before performing this action.

Error Code: 63

Problem: There is a limit on how many IDs you can specify for this query.

Solution: Lower the amount of IDs you are querying for.

Error Code: 64

Problem: The content of the email is missing required variables.

Solution: Ensure that all required variables, such as unsubscribe link, are present.

Error Code: 65

Problem: Doesn't have all required fields present or are not in proper format, such as from address.

Solution: Ensure all fields are present, populated, and in proper format.

Error Code: 66

Problem: Have made too many requests in this time period.

Solution: Wait a little before making more requests.

Error Code: 67

Problem: You have too many of this object type to create more.

Solution: Delete some of the object if you need to make more.

Error Code: 68

Problem: The template you are trying to access does not exist.

Solution: Make sure you are using the correct template ID or create a new one to use.

Error Code: 70

Problem: You are requesting to batch more prospects in an operation than we allow.

Solution: Ensure that your batch request has 50 or fewer prospects.

Error Code: 71

Problem: You've inputted invalid JSON or XML.

Solution: Ensure that your request is properly formatted.

Error Code: 72

Problem: The encoded JSON has been corrupted at some point.

Solution: Please ensure that you are sending the correct information.

Error Code: 73

Problem: Currently there is not an Email Plug-in Campaign associated to successfully track this email.

Solution: Please contact your Pardot administrator to ensure there is a proper campaign associated with the Account Settings in Pardot.

Error Code: 74

Problem: The email client used is not supported by this API.

Solution: Please use an appropriate email client.

Error Code: 75

Problem: There was an error processing the request for the account variable tags.

Solution: Please review the variable tags, and resubmit the request.

Error Code: 76

Problem: API access for your account has been disabled.

Solution: Contact customer support.

Error Code: 77

Problem: The provided Prospect FID was invalid.

Solution: Please provide a valid Prospect FID.

Error Code: 79

Problem: The CRM FID provided is invalid.

Solution: Please provide a valid CRM FID that can be accessed by your account, or is already attached to a prospect.

Error Code: 80

Problem: The CRM type provided or used is invalid.

Solution: Please specify a correct CRM type.

Error Code: 81

Problem: The provided Prospect ID and FID do not match a single prospect.

Solution: Please provide a prospect ID and FID that match a single prospect.

Error Code: 83

Problem: Your account does not have an available CRM connector.

Solution: Please add a CRM connector to your account.

Error Code: 85

Problem: For some reason, the prospect was not saved.

Solution: Please resubmit the request or review the original request for errors.

Error Code: 86

Problem: The template ID provided does not correspond to a template.

Solution: Please provide a template ID that is valid.

Error Code: 88

Problem: You have requested version 3 of the API, but your account must use version 4.

Solution: Please make the request using in place of .

Error Code: 89

Problem: You have requested version 4 of the API, but your account must use version 3.

Solution: Please make the request using in place of .

Error Code: 90

Problem: The prospect array given was not a flat array, and it should have been.

Solution: Resubmit the request with a flat array. example

Error Code: 91

Problem: The prospect array given was not keyed by email addresses, but should have been.

Solution: Resubmit the request with an array keyed by email addresses. example

Error Code: 92

Problem: The prospect record was not found with the provided information.

Solution: Resubmit the request with different parameters.

Error Code: 93

Problem: Send options are required for the template.

Solution: Resubmit the request with send options.

Error Code: 94

Problem: The version number used is not valid.

Solution: Resubmit the request with a valid version number.

Error Code: 95

Problem: The name for the folder is not valid.

Solution: Resubmit the request with a valid folder name.

Error Code: 96

Problem: The role assigned for this user does not have access to this folder.

Solution: Update the users permissions and resubmit the request.

Error Code: 97

Problem: No folder was found for the ID provided.

Solution: Resubmit the request with a different folder ID.

Error Code: 98

Problem: One or more of the recipient prospects cannot receive the email requested (due to opting out, being flagged as "Do Not Email", or for other reasons)

Solution: Check that the recipient list is correct, and that the prospect's email preferences are up-to-date.

Error Code: 99

Problem: A user with the email provided is already in the system.

Solution: Resubmit the request with a different email address.

Error Code: 100

Problem: The value provided does not match a valid time zone.

Solution: Resubmit the request with a different time zone.

Error Code: 101

Problem: The value provided for role is not valid.

Solution: Resubmit the request with a different role.

Error Code: 102

Problem: This CRM username is already in use and cannot be used for another user.

Solution: Resubmit the request with a different CRM username to apply for the user.

Error Code: 103

Problem: A CRM connector was not found.

Solution: Make sure to configure a valid CRM connector and try again.

Error Code: 104

Problem: The CRM username was not found.

Solution: Verify the CRM username provided is correct and try again.

Error Code: 105

Problem: The activation hash for the provided user was not found.

Error Code: 106

Problem: The user is already activate.

Error Code: 107

Problem: The submitted password does not meet the password requirements.

Solution: Resubmit the request using a password that meets the requirements.

Error Code: 108

Problem: Unable to delete an asset if it is used in other places.

Solution: Remove all dependencies of this asset and try again.

Error Code: 109

Problem: Unable to find the requested resource.

Solution: Verify the parameters are correct and resubmit the request.

Error Code: 110

Problem: Invalid account id submitted.

Solution: Verify the account id is correct and resubmit the request.

Error Code: 111

Problem: Unable to use the submitted username as it is already used.

Solution: Resubmit the request using a different integration username.

Error Code: 112

Problem: The recipient parameter is missing.

Solution: Resubmit the request with a valid recipient.

Error Code: 113

Problem: The request is missing required information.

Solution: Resubmit the request with a valid CRM ID or email address.

Error Code: 114

Problem: The CRM ID or email address is invalid.

Solution: Resubmit the request with a valid CRM ID or email address.

Error Code: 115

Problem: The number of recipients provided is too large.

Solution: Resubmit the request with less recipients.

Error Code: 116

Problem: The request time has expired.

Solution: Resubmit the request.

Error Code: 117

Problem: There was an error deleting the micro campaign.

Error Code: 118

Problem: This endpoint can only be called in a test environment.

Error Code: 119

Problem: Unable to create a refresh token for the Salesforce connector for authentication.

Solution: Resubmit the request to try again. If the problem persists, contact support.

Error Code: 120

Problem: Unable to verify the Salesforce connector.

Solution: Resubmit the request to try again. If the problem persists, contact support.

Error Code: 121

Problem: Unable to sync prospects with Salesforce.

Solution: Resubmit the request to try again. If the problem persists, contact support.

Error Code: 122

Problem: The daily allowed API requests have been met.

Solution: Wait until the next calendar day for the daily limit to reset and try again.

Error Code: 123

Problem: Unable to verify Salesforce username.

Solution: Verify if the username has already been verified in the system.

Error Code: 124

Problem: Unable to set the Salesforce username or id.

Solution: Verify the Salesforce username or ID is correct and resubmit the request.

Error Code: 125

Problem: This request only accepts a user_id or crm_owner_fid but not both.

Solution: Resubmit the request passing only a user_id or crm_owner_fid.

Error Code: 126

Problem: This authentication method has been deprecated.

Solution: Resubmit the request using a valid authentication method.

Error Code: 10000

Problem: An error occurred when processing the parameter designated in the attribute of the node. Several nodes may be contained within the node if multiple errors occurred.

Solution: The attribute of each node should contain advice as to how to remedy the error(s).

http://developer.pardot.com/kb/error-codes-messages/